FAQs

Frequently Asked Questions (FAQs)

We’ve put together some of the most common questions our customers ask. If you don’t find your answer here, feel free to contact us via Shopify Inbox or our social media pages.

Orders & Payments

Q: How do I place an order?
A: Simply browse our products, add your favorite items to the cart, and proceed to checkout.

Q: What payment methods do you accept?
A: We accept secure payments through trusted gateways using credit/debit cards and other supported options.

Shipping & Delivery

Q: Who delivers my order?
A: We partner with CJdropshipping to process and ship your order worldwide.

Q: How long does delivery take?
A: Delivery usually takes 7–15 business days, depending on your location.

Q: Can I track my order?
A: Yes, once your order ships, we’ll send you a tracking number to follow your package in real time.

Returns & Refunds

Q: Can I return a product if I’m not satisfied?
A: Yes, returns are accepted within 7 days of delivery, as long as the item is unused and in its original packaging.

Q: How long does it take to get a refund?
A: Refunds are processed within 5–10 business days after we receive and inspect the returned item.

Customer Support

Q: How can I contact you?
A: You can reach us anytime via Shopify Inbox or through our official social media accounts. We respond within 24 hours.

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